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GoogleDrive Help Overview

• Below I've provided an overview of help topics with regard to GoogleDrive.
• You may also want to visit the main help page maintained by Google: "Google Drive Help Center."
• See also the "Google Docs Help Center."

Choice of web browser

First, make sure that you are not using the web browser Internet Explorer, by Microsoft. This browser is notorious for causing problems for users browsing the web.

Instead, you should use one of the following web browsers:

• Firefox, or
• Chrome, or
• Safari (if you’re a Mac user).

How to find help

When you’re trying to figure out how to do something, and it’s not already clear what to do, you should consult the “Google Docs editors Help Center” at this address: https://support.google.com/docs/.

If you’re running into obstacles getting things done – if things are not working the way they’re supposed to – then you should consult this Interactive Toubleshooting page from Google.

There is a great deal of information in the “Google Docs editors Help Center” (so you should feel free to explore what’s there), but the following links explain the specific tasks that are required for the draft workshops in this course:

• How do I get help from Google when I’m using Google Docs?
• How do I upload a file to Google Docs?
• How do I convert a file to Google Docs format?
• How do I rename a document?
• How do I edit and format a Google Document?
• How do I share a file with others?
• How do comments work in Google Docs?
• How do I download a file from Google Docs?

How to “Upload, Convert, and Share.”

In an attempt to make this process as clear as possible, I’ve created this illustrated, step-by-step guide on how to upload, convert, and share files in Google Docs.

Google Drive on your mobile device

And finally, you can access Google Drive on your smartphone or tablet.

• Android phones and tablets
• iPhone and iPad